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Effective Business Writing

This course is the complete guide to texting, modern e-communications, and social messaging for today's business world.

  • Available in-person or via Zoom

  • 2-hour workshop for employee training and development

  • Engaging and interactive with hands-on exercises.

NYC Skyline BW

86% of employees rated this workshop as Highly Effective and said they felt more confident in business communications.

Course Topics:

  • Learn best practices for writing emails, texting, and social media.

  • Learn ways to protect Personal Identifiable Information (PII) and confidential data in e-communications.

  • Learn how to avoid pitfalls and legal liabilities caused by improper texting and emails.

  • Learn business texting etiquette, what to do and what to avoid to be a more effective communicator overall.

  • Get techie tips like how to schedule a text message to confirm appointments or follow-up with clients, when to use SMS vs. MMS, and more. 

  • Discover your unique texting personality type and tips on how you can communicate better instantly.


Every course attendee receives an autographed copy of the wildly popular "The Text Book"  or "Effective Business Writing"

The Text Book Front Cover

Elizabeth Rossi, Course Instructor

2019 Top Female Author (nominee)

Author Elizabeth Rossi, is a professional writer and a cum Laude graduate of the University of Pittsburgh, where she studied technology and written communications.

Since then, she has written over 100 guides, books, and manuals, feature-length screenplays, television pilots, and countless online articles covering an array of subjects. 

She has received multiple awards and accolades for her work, and has been featured on radio and television programs internationally including:

  • Southeast Sunrise Media, Tampa, Florida

  • ABC7 News, Pasadena, California

  • The Bill Alexander Show, Uniontown, Pennsylvania,

  • The Authors Show

  • VoyageLA Magazine, Los Angeles, California

  • Between the Lines, Jamaica

  • Richard Rossi Live, Hollywood, California

  • The Eric McKenna Project, Pittsburgh, Pennsylvania

  • The Mike Wagner Show, Bismark, North Dakota

  • Be A Force, Hollywood, California

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